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Bybull Terms of Service

Last Updated: February 21, 2026

These Terms of Service ("Terms") govern your access to and use of the Bybull platform, including our website, mobile applications, AI-powered trading assistant, and related services (collectively, the "Services"), operated by Tensfer Technologies ("Bybull," "we," "us," or "our").

By creating an account or using the Services, you agree to be bound by these Terms, our Privacy Policy, and our Record Retention Policy. If you do not agree, do not use the Services.

1. Eligibility

  • You must be at least 18 years of age.
  • You must not be a resident of a jurisdiction where cryptocurrency trading or the Services are prohibited by law.
  • You must not be listed on any sanctions list maintained by OFAC, the United Nations, or any applicable regulatory authority.
  • You must have the legal capacity to enter into a binding agreement.

2. Description of Services

Bybull provides:

  • Exchange aggregation: The ability to link cryptocurrency exchange accounts via API keys to view consolidated portfolio data.
  • AI trading assistant: A conversational interface for checking balances, viewing market data, and managing your portfolio across linked exchanges.
  • Fiat on-ramp and off-ramp: Services enabling you to buy cryptocurrency with fiat currency and sell cryptocurrency for fiat currency, facilitated through licensed payment partners.
  • Price alerts and market data: Real-time and historical cryptocurrency price information and configurable alert notifications.

Bybull is a non-custodial platform. We do not hold, custody, or control your cryptocurrency assets. All trades are executed directly on your linked exchange accounts through your provided API credentials.

3. Account Registration and Security

3.1 Account Creation

You register by authenticating with your Google account. You are responsible for maintaining the security of your Google account credentials.

3.2 KYC Verification

Certain features require identity verification (KYC) in compliance with Anti-Money Laundering (AML) regulations. You agree to provide accurate and current identity information when requested.

3.3 Transaction PIN

You must set a transaction PIN to authorize trades and withdrawals. You are responsible for keeping your PIN confidential. Five consecutive failed PIN attempts will trigger a 30-minute temporary lock. Ten consecutive failed attempts will freeze transaction capabilities on your account until you reset your PIN via email verification.

3.4 API Key Security

When linking exchange accounts, you grant Bybull permission to access your exchange account data and execute actions through your API keys. You are responsible for configuring appropriate API permissions (e.g., read-only where applicable). We recommend enabling IP whitelisting on your exchange API keys where supported.

4. Acceptable Use

You agree not to:

  • Use the Services for any illegal purpose, including money laundering, terrorist financing, or sanctions evasion.
  • Attempt to manipulate markets, engage in wash trading, or execute trades designed to artificially influence prices.
  • Attempt to gain unauthorized access to the Services, other users' accounts, or our systems.
  • Submit malicious content, scripts, or prompt injection attacks through the AI assistant or any input field.
  • Use the AI assistant for purposes unrelated to the Services (e.g., general knowledge queries, content generation). Repeated off-topic use may result in temporary or permanent restrictions.
  • Reverse-engineer, decompile, or disassemble any part of the Services.
  • Use automated systems, bots, or scrapers to access the Services without our written permission.
  • Exceed applicable transaction limits or circumvent velocity controls.

5. Fees and Charges

  • Transaction fees are displayed before you confirm any trade or transfer. By confirming, you authorize the deduction of applicable fees.
  • Fee schedules may change with prior notice. Updated fees apply to transactions initiated after the effective date of the change.
  • Exchange-specific trading fees, network (gas) fees, and bank transfer fees are charged by third parties and are not controlled by Bybull.
  • All fees are non-refundable unless otherwise required by applicable law.

6. Risks and Disclaimers

6.1 Cryptocurrency Risks

Cryptocurrency trading involves substantial risk of loss. Prices are highly volatile and can decline significantly in short periods. Past performance does not guarantee future results. You should only trade with funds you can afford to lose.

6.2 No Financial Advice

Nothing in the Services constitutes financial, investment, legal, or tax advice. The AI assistant provides market data and executes your instructions; it does not make recommendations or provide personalized financial guidance. You are solely responsible for your trading decisions.

6.3 Third-Party Services

The Services interact with third-party cryptocurrency exchanges and payment providers. We are not responsible for the availability, accuracy, or security of these third-party services. Outages, errors, or security breaches at linked exchanges are outside our control.

6.4 Service Availability

The Services are provided "as is" and "as available." We do not guarantee uninterrupted access, error-free operation, or that the Services will meet your specific requirements.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Bybull and its officers, directors, employees, and affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.
  • Loss of profits, revenue, data, or business opportunities arising from your use of the Services.
  • Trading losses resulting from market movements, failed transactions, or exchange downtime.
  • Losses resulting from unauthorized access to your account caused by your failure to secure your credentials.

Our total aggregate liability for any claim arising from the Services shall not exceed the total fees you paid to Bybull in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Bybull and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your use of the Services, or your violation of any law or third-party rights.

9. Account Suspension and Termination

  • We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to other users or the platform.
  • You may terminate your account at any time by requesting account deletion through the app. Account deletion is processed as described in our Privacy Policy.
  • Upon termination, your right to use the Services ceases immediately. Transaction records are retained as required by law.

10. Intellectual Property

All content, software, designs, and trademarks associated with the Services are the property of Tensfer Technologies or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes in accordance with these Terms.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. For users in California, mandatory consumer protection provisions of California law apply to the extent required.

11.2 Arbitration

Any dispute arising from these Terms or the Services shall be resolved by binding arbitration administered under the Arbitration and Conciliation Act (Cap A18, Laws of the Federation of Nigeria), unless you are a California resident exercising rights under the CCPA that require court jurisdiction.

11.3 Class Action Waiver

To the extent permitted by law, you agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

12. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated through an in-app notice requiring your acceptance before continued use. If you disagree with updated Terms, you must stop using the Services and may request account deletion. The "Last Updated" date indicates the most recent revision.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact

For questions about these Terms:

  • Email: hi@tensfer.co
  • General support: support@tensfer.co